Please note the nature of our products:
- By their nature, unsealed salvaged wood planks may be somewhat uneven, and may cup or bow slightly over time, further enhancing their rustic one-of-a-kind character; cracks, nicks, worm holes and imperfections may be present
- All of our items are artisan crafted with meticulous care. Given their handmade and hand-finished nature, variations in the wood or metal work are to be expected and celebrated. Each item is unique and no two are exactly alike. Quantities are limited or custom.
- Any items crafted with unsealed metal that may rust over time, enhancing its rustic one-of-a-kind character. Note that the rust may rub off if it comes in contact with other furniture or fabrics.
Important: Shipping and handling charges are non-refundable.
We take great pride in the quality and craftsmanship of our furniture. Attention to detail in design, materials, and construction is always forefront. Every item in our collection is carefully inspected before leaving our shop. Please do the same upon receipt of your purchase. In the event that damage occurs in transit, or if you discover any defect in manufacture, please contact us at 778.892.4820 during business hours within 7 days. Upon return to our shop, your merchandise will be inspected and if applicable at that time a refund will be issued. In certain circumstances, a usage or restocking fee may apply.
Please note: Custom and special orders are not returnable.
Do you pay for return shipping?
No. Return shipping is the responsibility of the client.
Please inspect your purchase immediately upon receipt. If there is any damage or if any product is defective, Contact Us immediately.